Does Absolute Software offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 14 minutes.The longest hold times are on Tuesday, and the shortest are on Monday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Absolute Software below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Absolute Software phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Option one for technical support.
What are the hours and when should I call?
Absolute Software operates the call center for this 877-337-0337 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 13,181 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Absolute Software call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Absolute Software phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Absolute Software staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Absolute Software is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 13,181 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Tuesday.
In summation, the best day to call Absolute Software is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Absolute Software staffs the call center well on Friday.
Why Customers Call Absolute Software
If you have time to do a bit of reading before you call Absolute Software, we recommend you read over some of our problem-specific articles.
Absolute Software is a leading provider of endpoint security and digital risk management solutions. Their flagship product, Absolute, enables organizations to monitor and protect their endpoints, regardless of location. Absolute’s unique technology allows organizations to have constant visibility and control over their devices, data, and applications. By providing persistent endpoint visibility and resilience, Absolute Software helps organizations prevent data breaches, protect sensitive information, and maintain compliance with data privacy regulations. Absolute also offers data and analytics capabilities, enabling organizations to gain valuable insights into their endpoint devices and user behavior. Overall, Absolute Software is a trusted partner for organizations seeking to mitigate digital risks and ensure the security of their endpoints.
Yes, Absolute Software is compatible with third-party security software. Absolute Software's solutions are designed to seamlessly integrate with existing security systems and software. Whether you are using antivirus software, firewalls, or any other third-party security tools, Absolute Software complements and enhances their effectiveness. It works alongside these solutions to provide additional layers of protection and comprehensive visibility into the security posture of your devices. By collaborating with other security software, Absolute Software ensures that you can leverage your existing investments while benefiting from its unique features such as geolocation tracking, remote data delete, and theft recovery. With Absolute Software, you can optimize your security infrastructure by leveraging the strengths of multiple solutions, making it a versatile and compatible choice for your organization's security needs.
Absolute Software works by providing a comprehensive endpoint security solution. It starts with the installation of their software agent, which is deployed on each device that needs to be protected. This agent continually tracks and monitors the device's location, status, and applications. If a device is lost or stolen, Absolute Software's patented Persistence technology ensures its connection with the agent even if someone tries to uninstall or disable it. This connection allows customers to remotely track and secure their device, initiate data encryption, and even remotely wipe sensitive information if necessary. Absolute Software's platform also includes a web-based console that provides a centralized view of all devices, enabling easy management and reporting. With these capabilities, Absolute Software provides a robust and proactive approach to endpoint security for businesses and individuals alike.
Click the link above to get answers to just about any Absolute Software customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Information about why customers call Absolute Software is extracted from issues that customers have reported to GetHuman.
This is Absolute Software's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Absolute Software agent. This phone number is Absolute Software's best phone number because 79,087 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-337-0337 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Absolute Software first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Absolute Software has 1 phone number. It's not always clear what is the best way to talk to Absolute Software representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Absolute Software. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Absolute Software. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.