AXA Insurance Customer Service

Phone Number & Contact Info

AXA Insurance's Best Phone Number

0844 874 0211
Calls Customer Service·Most popular AXA Insurance number

How do I talk to a live human at AXA Insurance?

A:Direct to Home Insurance

Does AXA Insurance offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm EST. The least busy day is Tuesday, and the most busy day is Thursday.

How long will I wait on hold?

A:The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Friday. How is this calculated?

AXA Insurance Customer Phone Numbers

Customer Service

0844 209 7000
Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm EST · For Car Insurance sales ·

Customer Service

+44 1732 376249
Mon-Fri 8am-8pm EST · For Car Insurance Claims ·

Customer Service

Toll-free · Mon-Fri 8am-7pm EST · Direct to eService Client Support ·

Customer Service

0844 209 6666
Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm EST · Direct to Car Insurance Department ·

Customer Service

0844 874 0218
24 hours, 7 days · Direct to Home Insurance Claims ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this AXA Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to Home Insurance

What are the hours and when should I call?

AXA Insurance operates the call center for this 0844 874 0211 phone number Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 313 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AXA Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AXA Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AXA Insurance is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 313 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Thursday.

The best time to call AXA Insurance

In summation, the best day to call AXA Insurance is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AXA Insurance staffs the call center well on Tuesday.

Why Customers Call AXA Insurance

If you have time to do a bit of reading before you call AXA Insurance, we recommend you read over some of our problem-specific articles.

What types of insurance does AXA offer?

AXA Insurance offers a range of insurance options to cater to various needs. These include car insurance, providing coverage for personal and commercial vehicles, with comprehensive, third-party, fire, and theft options. Home insurance protects against accidental damages, theft, fire, and natural disasters, ensuring the safety of one's property and belongings. Health insurance plans are available, offering comprehensive coverage for medical expenses, hospitalization, and outpatient treatments. Travel insurance covers unexpected events during domestic or international trips, including medical emergencies, trip cancellation, and lost baggage. For businesses, AXA provides commercial insurance, protecting against liabilities, property damage, and business interruption. Additionally, life insurance policies assist in securing the financial future of loved ones, offering options such as term life and whole life insurance. AXA Insurance aims to meet the diverse insurance needs of individuals, families, and businesses.

Top AXA Insurance customer service problems

Click the link above to get answers to just about any AXA Insurance customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More AXA Insurance Customer Service Contacts

There are of course other ways to contact AXA Insurance customer service besides the phone. Below we list the best ones, by medium.

AXA Insurance Customer Help Desk / Web Support - Customer Service
Online customer service support
As a last, sometimes only, resort- AXA Insurance customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is AXA Insurance's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AXA Insurance agent. This phone number is AXA Insurance's best phone number because 1,878 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0844 874 0211 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call AXA Insurance first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, AXA Insurance has 6 phone numbers. It's not always clear what is the best way to talk to AXA Insurance representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AXA Insurance. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like AXA Insurance. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!