AXA Insurance Customer Service

Phone Number & Getting a Rep

AXA Insurance Customer Service number

Toll-free·Calls Customer Service·See main phone number & contact info

How do I talk to a human at this AXA Insurance number?

A:Direct to eService Client Support

Does this phone number work 24/7?

A:No. Hours for this phone number are Mon-Fri 8am-7pm EST. The least busy day is Monday, and the most busy day is Friday. See below for more and to learn where this data comes from.

How long will I have to wait to speak to AXA Insurance Customer Service?

A:The average hold time is 4 minutes. The longest hold times are on Monday, and the shortest are on Thursday.

All AXA Insurance customer service contact information

This is the #4 most popular AXA Insurance phone number out of 6. Click above to go back to the main customer service number and other contact information, including AXA Insurance email addresses, twitter handles, and live chat options.

More AXA Insurance Customer Phone Numbers

Customer Service

0844 874 0211
Main phone number · Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm EST · Direct to Home Insurance ·

Customer Service

0844 209 7000
Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm EST · For Car Insurance sales ·

Customer Service

+44 1732 376249
Mon-Fri 8am-8pm EST · For Car Insurance Claims ·

Customer Service

0844 209 6666
Mon-Fri 8am-9pm, Sat 8am-6pm, Sun 9am-5pm EST · Direct to Car Insurance Department ·

Customer Service

0844 874 0218
24 hours, 7 days · Direct to Home Insurance Claims ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this AXA Insurance phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to eService Client Support

What are the hours and when should I call?

AXA Insurance operates the call center for this 877-222-2144 phone number Mon-Fri 8am-7pm ET. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 313 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AXA Insurance phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AXA Insurance staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AXA Insurance is Monday. The most busy day to call is Friday. Again, this is based on a sample of 313 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Monday.

The best time to call

In summation, the best day to call AXA Insurance is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that AXA Insurance staffs the call center well on Monday.

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