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AEG Customer Service

Phone Number & Contact Info

AEG's Best Phone Number

+49 1300 363 664
Calls Customer ServiceMost popular AEG number

How do I talk to a live human at AEG?

Does AEG offer 24 hour customer service?

Not at this number; hours here are Mon-Fri 8am-6pm, Sat 9am-2pm AEDT. The least busy day is Wednesday, and the most busy day is Tuesday.

How long will I wait on hold?

The average hold time is 3 minutes. The longest hold times are on Thursday, and the shortest are on Wednesday. How is this calculated?

What are the hours and when should I call?

AEG operates the call center for this +49 1300 363 664 phone number Mon-Fri 8am-6pm, Sat 9am-2pm AET.  The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 3,383 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this AEG phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like AEG staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call AEG is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 3,383 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Thursday. 

The best time to call AEG

In summation, the best day to call AEG is Wednesday.  In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this AEG number, but it is also the day with the shortest hold times.

Why Customers Call AEG

If you have time to do a bit of reading before you call AEG, we recommend you read over some of our problem-specific articles.

Top AEG customer service problems

Click the link above to get answers to just about any AEG customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is AEG's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a AEG agent. This phone number is AEG's best phone number because 20,296 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to +49 1300 363 664 include and other customer service issues. Rather than trying to call AEG first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or contact. In total, AEG has 1 phone number. It's not always clear what is the best way to talk to AEG representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for AEG. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like AEG. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

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