Help with iTunes. Asked me to log in with my password to iTunes to verify account info...

GetHuman4689723's customer service issue with iTunes from February 2021

Help with my iTunes issue
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The issue in GetHuman4689723's own words
Help with iTunes. Asked me to log in with my password to iTunes to verify account info. After password is entered it states my account has not made any purchases under my Apple ID and to enter Apple ID and password to continue. Tells me my ID is not recognized but I Amy able to log into iTunes on my computer

GetHuman4689723 did not yet indicate what iTunes should do to make this right.

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iTunes

Customer service issue
Reported by GetHuman4689723
Feb 25th, 2021 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 820 others
0 customers following this

Timeline

GetHuman4689723 started working on this issue
Feb 25th 11:34pm