I was billed for a product I did not want. Please cancel and credit my account. ***Appl...

GetHuman-amyhar's customer service issue with iTunes from January 2019

2 views
 | 
3156 similar
 | 
0 following
Help with my iTunes issue
Next: our robot will wait on hold for GetHuman-amyhar to get a iTunes rep on the line!
Always use the GetHuman Phone tocall iTunes. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-amyhar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-amyhar may need:
Username, Email on Account, Phone number on Account, Order Number, Confirmation Number, and Name of Account Holder
Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman-amyhar's own words
I was billed for a product I did not want. Please cancel and credit my account. ***Apple*Receipt**APPLE ID******@***.com*ORDER ID*MQN***J****DOCUMENT NO.**************DATE*Jan *, *****BILLED TO*Visa .... *****Amy Har**** Wythe Ave **J*Brooklyn, NY *****-*****USA*App Store*PRICE*Ig Analyzer: Follower Analysis, Ig Analyzer Pro * (Automatic Renewal)*Ig Analyzer: Follower Analysis, Ig Analyzer Pro * (Automatic Renewal)*Ig Analyzer: Follower Analysis, Ig Analyzer Pro * (Automatic Renewal) (Yearly)*Renews Jan *, **** **Report a Problem*$**.***Subtotal* *$**.***Tax* *$*.***TOTAL*$**.***Privacy: We use a Subscriber ID to provide reports to developers.
GetHuman-amyhar did not yet indicate what iTunes should do to make this right.
I have an issue with iTunes too
How GetHuman-amyhar fixed the problem
We are waiting for GetHuman-amyhar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get iTunes's attention and get better help faster. Tap below to get started.
Having iTunes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would iTunes email you?
This email address isn't valid
Follow this issue
See how GetHuman-amyhar fixes it.
This email address isn't valid

iTunes

Customer service issue
Reported by GetHuman-amyhar
Jan 9th, 2019 - a mon ago
I have an issue with iTunes too
Not resolved
Seen by 2 customers so far
Similar issue to 3156 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-amyhar started working on this issue
Jan 9th 2:11am