I just got an email appearing to be from apple saying I purchased Seal: New World Month...

GetHuman1332714's customer service issue with iTunes from October 2018

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The issue in GetHuman1332714's own words
I just got an email appearing to be from apple saying I purchased Seal: New World Monthly Card for $**.**. I did not. I followed the link iTunes Payment Cancellation Form but its asking for my soc. sec.number and my visa information. Seems like scam??
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iTunes

Customer service issue
Reported by GetHuman1332714
Oct 12th, 2018 - 2 mons ago
I have an issue with iTunes too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1332714 started working on this issue
Oct 12th 3:41pm