I spent * days trying to iTunes to install. It will not install and I can not use my IPOD.

GetHuman-jpadlo's customer service issue with iTunes from July 2018

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Help with my iTunes issue
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The issue in GetHuman-jpadlo's own words
I am trying to install iTunes. ... I can not install iTunes because the install can not remove old version.*The product is the worst! You have to use it for Audible and Ipods. *Based on my WEB search hundreds of users are having the same problem.*Install and re-install should be a simple matter of programming (SMOP).
iTunes has been around for a long time. Someone should have come up with an easy solution to re-install iTunes. I WANT IT TO WORK!**I can not use Audible files and my I can not re-load my IPOD.
about ** years
I tried the WEB. I tried calling, but that got me back to the same WEB site the a just used.
I have an issue with iTunes too
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iTunes

iTunes
Customer service issue
Reported by GetHuman-jpadlo
Jul 8th, 2018 - 5 years ago
I have an issue with iTunes too
Fixed
Seen by 15 customers so far
Similar issue to 1037 others
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Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder

Timeline

GetHuman-jpadlo started working on this issue
Jul 8th, 2018 5:10pm
GetHuman-jpadlo indicated the issue is not fixed yet.
Jul 9th, 2018 12:14am
GetHuman-jpadlo indicated the issue is not fixed yet.
Jul 9th, 2018 12:31am