I currently have been charged $**.** on my card and I have not used iTunes store for an...

GetHuman-adrose's customer service issue with iTunes from June 2018

Help with my iTunes issue
Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
I currently have been charged $**.** on my card and I have not used iTunes store for anything that expensive. I bought one song about a month ago and that is all. I would love to talk to someone and get it removed.
I trust that iTunes will make this right and come up with a resolution that is fair.
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iTunes

Customer service issue
Reported by GetHuman-adrose
Jun 26th, 2018 - 2 mons ago
I have an issue with iTunes too
Fixed
Seen by 5 customers so far
Similar issue to 888 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-adrose started working on this issue
Jun 26th 1:56am
GetHuman-adrose indicated the issue is not fixed yet.
Jun 26th 2:56am
GetHuman-adrose indicated the issue is not fixed yet.
Jun 26th 2:34pm