I downloaded the wrong app this morning and entered my credit card info. But it was th...

GetHuman763518's customer service issue with iTunes from June 2018

Help with my iTunes issue
Tip from another customer
Most billing issues can be solved by checking the link here https://support.apple.com/en-us/HT203005 if you are unable to solve you issue through the link then we suggest you contact iTunes support through chat. The phone number 800-676-2775 will most likely send you to a link to solve the issue. You can also got to “Settings” on your device then click your name, “iTunes & Apple Store”. Once you confirm your identity in the app you will be brought to your purchases and subscription. You can challenge the purchase through the link by saying “I did not make this purchase”, you will then get a reply within 24 - 72 hours.
The issue in GetHuman763518's own words
I downloaded the wrong app this morning and entered my credit card info. But it was the wrong app I meant to download weight watchers. So, I did that one and cancelled the other one but weight watchers isn't working
GetHuman763518 did not yet indicate what iTunes should do to make this right.
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iTunes

Customer service issue
Reported by GetHuman763518
Jun 8th, 2018 - 6 mons ago
I have an issue with iTunes too
Fixed
Seen by 3 customers so far
Similar issue to 555 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman763518 started working on this issue
Jun 8th 4:18pm
GetHuman763518 indicated the issue is not fixed yet.
Jun 8th 5:26pm