Dear Sir,**Need your help please.**I ‘ve been charged by Itunes store for an online tra...

GetHuman-saranchi's customer service issue with iTunes from May 2018

Help with my iTunes issue
Tip from another customer
If you are looking to cancel an order go to the email with the purchase ID attached to it or within the email from Apple. You should be able to "Report" the purchase and therefore refund or cancel the purchase. You can also click https://www.apple.com/emea/support/itunes/contact.html. Click https://getsupport.apple.com/ then click “iTunes & Apple Music” then click “iTunes Store” and click “Connecting & Downloading”. Once the new page appears click “Downloads from iTunes Store incomplete or interrupted” you will be prompted to contact iTunes multiple ways. The best option from there in chatting which will have a time estimate on how long until you reach a live agent.
The issue in GetHuman-saranchi's own words
Dear Sir,**Need your help please.**I ‘ve been charged by Itunes store for an online transaction for Thai Baht *** and Thai Baht **** which I did not purchase anything.**It was a alert on my phone that I have made an online Transaction on Sunday **th May at **.** a.m for Thai Baht ***, and on Monday **st May at **:** a.m. for Thai Baht ****.**Could you please check and give me more detail what the above charges are for.**My Apple ID is : *****@***.com**Your prompt reply will be greatly appreciated.
GetHuman-saranchi did not yet indicate what iTunes should do to make this right.
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iTunes

Customer service issue
Reported by GetHuman-saranchi
May 24th, 2018 - 6 mons ago
I have an issue with iTunes too
Fixed
Seen by 8 customers so far
Similar issue to 383 others
0 customers following this
Items needed
Username
Email on Account
Phone number on Account
Order Number
Confirmation Number
Name of Account Holder
Timeline
GetHuman-saranchi started working on this issue
May 24th 7:58am
GetHuman-saranchi indicated the issue is not fixed yet.
May 24th 8:59am
GetHuman-saranchi indicated the issue is not fixed yet.
May 24th 9:00am
GetHuman-saranchi indicated the issue is not fixed yet.
May 24th 9:12am
GetHuman-saranchi indicated the issue is not fixed yet.
May 25th 9:26am
GetHuman-saranchi indicated the issue is not fixed yet.
May 27th 11:32am
GetHuman-saranchi indicated the issue is not fixed yet.
Jun 26th 1:10pm