I was showing my sister in law the app and how to pay with ibotta I accidentally shoe c...

GetHuman-leeay's customer service issue with iBotta from October 2019

Help with my iBotta issue
The issue in GetHuman-leeay's own words
I was showing my sister in law the app and how to pay with ibotta I accidentally shoe charges to my credit card for ulta beauty for **.** and Home Depot for **.** which I did not charge. I am not in the store I was only showing the app! Please cancel these charges I did not purchase anything! This is October **!!!! Thank you

GetHuman-leeay did not yet indicate what iBotta should do to make this right.

How GetHuman-leeay fixed the problem
Yes the issue was fixed! I will be more careful to never show how to pay with ibotta again bc then when u accidentally hit done then you just paid for a gift card that it’s unreversible ibotta pays you rewards and you now own that gift card and your credit card is charged! You can use the gift card later! Lesson learned next time if I show how to pay with ibotta I will use a $*.** as an example in case I accidentally hit done!
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Customer service issue
Reported by GetHuman-leeay
Oct 22nd, 2019 - 3 years ago
GetHuman-leeay shared how to fix
Seen by 10 customers so far
Similar issue to 9075 others
0 customers following this
Items needed
Email address on the account


GetHuman-leeay started working on this issue
Oct 22nd, 2019 1:08am
GetHuman-leeay confirmed the issue is fixed. Hooray!
Oct 23rd, 2019 11:10am

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