I can't get on my Ibotta site. It says oops forbidden. I try to shut off my phone and...

GetHuman-tfors's customer service issue with iBotta from March 2019

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The issue in GetHuman-tfors's own words
I can't get on my Ibotta site. It says oops forbidden. I try to shut off my phone and reboot the app. Still won't let me in l have **.** on my acct and don't want to lose it. I also tell me my password is wrong and say opps forbidden I'm starting to get frustrated and would like this problem address so I can continue to process my receipts. This has been going on for * day now. Please contact me if needed *********** Tracey kennedy
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Customer service issue
Reported by GetHuman-tfors
Mar 4th, 2019 - 8 mons ago
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GetHuman-tfors started working on this issue
Mar 4th 10:25pm