I received an email from Ibotta today that my account email address had been changed. I...

GetHuman-musicnhe's customer service issue with iBotta from November 2018

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The issue in GetHuman-musicnhe's own words
I received an email from Ibotta today that my account email address had been changed. I did not authorize this change and when I wentOn my account to see what was going on, someone had purchased a $** hotel gift card with an unrecognizable email address. The money that I was saving for my children for Christmas is now gone and I was hoping for some support in getting that back if at all possible. In addition, when I went on to add my phone number, it stated that there was a different phone number attached my account now. Can you please help? Thank you for your time.
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Customer service issue
Reported by GetHuman-musicnhe
Nov 1st, 2018 - 2 mons ago
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GetHuman-musicnhe started working on this issue
Nov 1st 6:46pm