I am new to ibotta and I did not know about the strict rules ibotta has. I logged out o...

GetHuman1433391's customer service issue with iBotta from October 2018

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The issue in GetHuman1433391's own words
I am new to ibotta and I did not know about the strict rules ibotta has. I logged out of my account and logged into my mothers phone because my phone has been having technical difficulties for the past month. I wanted to scan a receipt. When I realized it would not work on her phone either I logged back into my account on my phone and it worked. However, when it came to transferring my money to Venmo, a notification came up saying “failed: there was an error” I checked the “help” setting on the app to see what happened and I saw my account has been locked. Can you please fix this for me?
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iBotta

Customer service issue
Reported by GetHuman1433391
Oct 28th, 2018 - 5 mons ago
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GetHuman1433391 started working on this issue
Oct 28th, 2018 1:13am