I have submitted the request to update my phone number over ** hours ago and have heard...

GetHuman-jjjpope's customer service issue with iBotta from July 2018

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The issue in GetHuman-jjjpope's own words
I have submitted the request to update my phone number over ** hours ago and have heard nothing from Ibotta and its not updated. This is a flaw in the ibotta app amd makes if difficult to use. If Ibotta would allow us to verify my email or phone then it would be so much better. It's causes more issues that have to be handled by your customer service team that could be resolved without any contact, takes WAY to long to update and causes alot of unsatisfied users who cannot use the app effectively. If you can't withdraw money to a already verified account without verifying by your phone number that can't be updated inside the app it's not worth spending the time to use it.
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Customer service issue
Reported by GetHuman-jjjpope
Jul 26th, 2018 - 10 mons ago
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GetHuman-jjjpope started working on this issue
Jul 26th, 2018 3:45am
GetHuman-jjjpope indicated the issue is not fixed yet.
Jul 26th, 2018 3:50am