I am being charged for EHarmony service beyond what I purchased. I It was my nde...

GetHuman-cepranma's Account Access issue with eHarmony from July 2020

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The issue in GetHuman-cepranma's own words
I am being charged for EHarmony service beyond what I purchased. I It was my nderstanding that a year*s service was around $***.** per year. Yet I am beinng billed and paying ***.** monthly. I have tried numerous times to speak to a customer service rep about this. I used paypal to pay for the service and informed them not to pay for the reasons stated above . They assured me I would not be billed and yet I see I have been billed on my bank statement. I am reporting this to my bank. I wish to cancel eharmony * immediately

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eHarmony

Account Access issue
Reported by GetHuman-cepranma
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2136 others
0 customers following this

Timeline

GetHuman-cepranma started working on this issue
Jul 13th 5:04pm

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