Hello, this is my second message to your company. I have not received any information o...

GetHuman-alinko's customer service issue with eHarmony from July 2020

Help with my eHarmony issue
First: share to improve GetHuman-alinko's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-alinko may need:
Name on the account, Billing address, and Your birthday
The issue in GetHuman-alinko's own words
Hello, this is my second message to your company. I have not received any information on my first email more than five days ago. I’m hoping to get some sort of information this time. I would like a subscription with your company however I’d like to do a three month plan which I saw advertised. However, when I go to register and pay it only gives me the minimum option of six months. Please advise how I can Purchase the Three month plan

GetHuman-alinko did not yet indicate what eHarmony should do to make this right.

How GetHuman-alinko fixed the problem

We are waiting for GetHuman-alinko to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

eHarmony

Customer service issue
Reported by GetHuman-alinko
Jul 8th, 2020 - 4 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2156 others
0 customers following this

Timeline

GetHuman-alinko started working on this issue
Jul 8th 6:01pm
GetHuman-alinko indicated the issue is not fixed yet.
Jul 8th 10:26pm
GetHuman-alinko indicated the issue is not fixed yet.
Jul 9th 2:29am