I do not receive updates...site tells me to check back ...tried to send an email which...

GetHuman1989830's customer service issue with eHarmony from February 2019

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The issue in GetHuman1989830's own words
I do not receive updates...site tells me to check back ...tried to send an email which bounce back undelivered. This is not the first time to experience the "check back message" because the site is not updating...google is the search engine I use...which eharmony stopped updating on...so after a call to you... I changed to internet exployer... after a week or so...is not updating. This is the "first" time since I have been using a computer to experience this problem...I have never...had to change search engines to open a web site...fix it or refund my money.*Sincerely,*Rachel Murdock****-***-****
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eHarmony

Customer service issue
Reported by GetHuman1989830
Feb 16th, 2019 - 8 mons ago
I have an issue with eHarmony too
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Seen by 1 customer so far
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Timeline
GetHuman1989830 started working on this issue
Feb 16th 9:43pm