My daughter helped me set up an E-harmony acct. we were both under the impression it w...

GetHuman1038616's customer service issue with eHarmony from August 2018

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The issue in GetHuman1038616's own words
My daughter helped me set up an E-harmony acct. we were both under the impression it was only for a month because of the promotion they were running. Well it turns out they charged my card for a full year without my consent.*Also the distance I wanted for locals produces nothing!*I must have sent hundreds of smiles and nothing! *Then.. people I was corresponding with were removed with no explanation from eharmony.*It’s a worthless waste if my time and I want to cancel and get my money back.
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eHarmony

Customer service issue
Reported by GetHuman1038616
Aug 26th, 2018 - 4 mons ago
I have an issue with eHarmony too
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Seen by 3 customers so far
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GetHuman1038616 started working on this issue
Aug 26th 4:32pm