I HAVE PAID FULL PREMIUM FOR ** MONTHS. CANNOT VIEW MY CONTACTS PHOTO * CANNOT VIEW THEIR PROFILE* CANNOT SEARCH. ADVISE BY EMAIL.*****@***.com

GetHuman-designda's customer service issue with eHarmony from August 2018

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The issue in GetHuman-designda's own words
view my contacts photos * profile and search for new matches. ... CONFIRMATION NUMBER***********PAYMENT METHOD*Credit Card **** *PLAN TYPE*Premium *TERM***-month**AMOUNT CHARGED*$***.** *WHY AM I NOT ABLE TO VIEW MY CONTACTS PHOTO AND PROFILE. *I HAVE PAID FOR ** MONTHS ABOVE MY EMAIL ADDRESS IS SHOWN. *****@***.com await your reply.
this is frustrating as i am a paid premium member but get access to search and contact different profiles.
ADVISE WHY MY ACCOUNT IS NOT SHOWING THE PHOTOS OF MY MATCHES AND WHY I CANNOT SEARCH..
REGISTERED IN JULY **** BUT I AM DISAPPOINTED...
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Customer service issue
Reported by GetHuman-designda
Aug 16th, 2018 - a yr ago
I have an issue with eHarmony too
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Seen by 3 customers so far
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GetHuman-designda started working on this issue
Aug 16th, 2018 9:06am