I was sent a match named Robert, Civil Engineer from Knoxville, TN & the same person ha...

GetHuman-sayla's customer service issue with eHarmony from July 2018

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The issue in GetHuman-sayla's own words
I was sent a match named Robert, Civil Engineer from Knoxville, TN & the same person has another account but different location Brockport, NY...I found it weird. Want to know how often do you screen the matches to make sure their information is accurate? Within the past few months, I ran into a sImilar situation. I received match termination regarding a match then a few weeks later received him as a prospective match but this time he was in a different state....I found that to be scary
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eHarmony

Customer service issue
Reported by GetHuman-sayla
Jul 1st, 2018 - a yr ago
I have an issue with eHarmony too
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GetHuman-sayla started working on this issue
Jul 1st, 2018 4:44pm