I was member of eHarmony long ago. I recently tried to get back on my account and no ma...

GetHuman766284's customer service issue with eHarmony from June 2018

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The issue in GetHuman766284's own words
I was member of eHarmony long ago. I recently tried to get back on my account and no matter what I did it would not rcognize me. When I tried my full name it said others exist with that name and I could not sign on. I ended up having to use part of my name to sign up and get on as a new account. After they collected about $*** for * months, I received a cancellation and block out notice saying I am a fraud and they are keeping my money! I will email them my credentials or go see them in person, but I want my account back up or money returned because they are doing me wrong.
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eHarmony

Customer service issue
Reported by GetHuman766284
Jun 9th, 2018 - a yr ago
I have an issue with eHarmony too
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Seen by 25 customers so far
Similar issue to 59 others
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Timeline
GetHuman766284 started working on this issue
Jun 9th, 2018 1:49pm
GetHuman766284 indicated the issue is not fixed yet.
Jun 10th, 2018 7:27pm