I am trying to cancel my subscription OR renew at *.***mth and the website will NOT all...

GetHuman701995's customer service issue with eHarmony from May 2018

Help with my eHarmony issue
The issue in GetHuman701995's own words
I am trying to cancel my subscription OR renew at *.***mth and the website will NOT allow me to do either!! SO frustrating!! It is planning to remove **.** from my account and I do not want to renew at this rate. I get about * matches a month from out of state and it's not worth it. I also tried to put in a different visa card number and it won't allow me to do that either. Please cancel my subscription!!
GetHuman701995 did not yet indicate what eHarmony should do to make this right.
I have an issue with eHarmony too
How GetHuman701995 fixed the problem
We are waiting for GetHuman701995 to fix the problem and share the solution with the rest of us customers.
Please help with my eHarmony issue
Do you have a customer issue as well?
We can help you get eHarmony's attention and get better help faster. Tap below to get started.
Having eHarmony issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would eHarmony email you?
This email address isn't valid


Customer service issue
Reported by GetHuman701995
May 20th, 2018 - 8 mons ago
I have an issue with eHarmony too
Seen by 3 customers so far
Similar issue to 190 others
0 customers following this
Items needed
Name on the account
Billing address
Your birthday
GetHuman701995 started working on this issue
May 20th, 2018 5:55pm
GetHuman701995 indicated the issue is not fixed yet.
May 22nd, 2018 2:18pm