I had a problem logging into my a*c. Notice came up I had to CREATE an a*c (although I...

GetHuman3145667's Suspended Account issue with eBay from June 2019

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The issue in GetHuman3145667's own words
I had a problem logging into my a*c. Notice came up I had to CREATE an a*c (although I already had an a*c). Perhaps there was another place to log in which I did not notice? Anyway, I created another a*c using my regular Yahoo email but could not get access because my Gmail was noted, so I changed it to Gmail. Perhaps this is what created a problem of me being an impostor? Even though I managed to get into eBay to shop and make my regular order with COSME-DE.COM where I buy Lagona powder a few times a year and my order went through and was posted on my Visa, I received an email on Gmail the following day (yesterday) to say my a*c has been suspended. I noticed today the price was removed from my Visa. I received today an email from the seller to say my order is shipped and now I am upset he won't get paid. I have tried to get into eBay to explain myself but am suspended. Also, I am ** years of age and challenged in regard to settling these problems online. I would be most grateful if you could call me and give me a chance to explain that I have obviously made a mistake. I am an honest, client and would never dream of doing anything fraudulent. I am willing to give you any info by phone to prove who I am and that I was simply confused when I made mistakes with my previous order. I am very stressed and would very much appreciate you helping me straighten this out and re-instating my a*c. I did send an email about this but have had no response. Thank you for whatever you can do to help me on this. *Sincerely, *Beverley Shelton

GetHuman3145667 did not yet indicate what eBay should do to make this right.

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eBay

Suspended Account issue
Reported by GetHuman3145667
Jun 25th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 32504 others
0 customers following this

Timeline

GetHuman3145667 started working on this issue
Jun 25th, 2019 5:32pm

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