Hello!**Couple of days I won an auction on Ebay for *** euro from this seller: "bas*sus...
GetHuman-amarunic's customer service issue with eBay from August 2018
Help with my eBay issue
The issue in GetHuman-amarunic's own words
Hello!**Couple of days I won an auction on Ebay for *** euro from this seller: "bas*sus*lylplii" who is allegedly located in Germany. We made a deal and he decided to ship my laptop to Croatia from Germany by GLS for ** euro. And after that I payed in money (*** euro) on his bank account... He said in email that he is a hacker from Russia and that he doesn't have a laptop... He tricked me... But he has ***% positive feedback on Ebay... I payed in the money on Friday, but I contacted my bank for a reversal and refund. They said they would do whatever they can but tomorrow on Monday. During the weekend it's not possible. I have a paper that confirms my payment and I do have fraudulent emails. If my bank doesn't succeed in returning my money, what are my options? *** euro is a lot for me...
GetHuman-amarunic did not yet indicate what eBay should do to make this right.
I have an issue with eBay too
How GetHuman-amarunic fixed the problem
We are waiting for GetHuman-amarunic to fix the problem and share the solution with the rest of us customers.
Please help with my eBay issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.