I just talked to someone at Zoosk who so their name was Eric Watson. It sounds like he...
GetHuman2018849's customer service issue with Zoosk from January 2019
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The issue in GetHuman2018849's own words
I just talked to someone at Zoosk who so their name was Eric Watson. It sounds like he is from India. He was in a room so noisy that we had to yell. He had me go to the Play Store and open a connection so he could see my screen in order to help fix the issue. The issue was when someone sends me a message saying they want to meet me and I click on it it goes nowhere. I can't see them but I keep getting these messages. I am a paid member. I want to be reminded when the subscription expires. I think it is in April that I am not sure. I want to make sure that they do not charge me again as I will be leaving the site at that point. Everything was going well and I was following all of his instructions. All of a sudden I am on a page that was saying Bitcoin. Obviously some Financial stuff going on here. He wanted me to put my name in there somewhere but I began to get very suspicious. It made me wonder if Zoosk has been hacked and if this guy was a complete fraud. So I went into my apps and I deleted that little orange contact icon also. Not sure if I have been hacked or not but it was a bit frightening. Why in the world would they bring me to a Bitcoin screen and want me to put in my information. I don't know anything as I am paid up until my membership expires. Does anyone there know what is going on? I would like to know when my subscription will expire and make sure they will not charge me again please. If you want to call me my phone number now is *** *** ****. My email address is floods ** @gmail.com.*Please help as I don't know what that Bitcoin thing was all about but it sure is a good way to scare somebody. Regards, Sharon Flood
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