Reserved a Zipcar weeks ago. Modified start time this week. Received confirmation.*Went...

GetHuman5055672's customer service issue with Zipcar from July 2020

Help with my Zipcar issue
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The issue in GetHuman5055672's own words
Reserved a Zipcar weeks ago. Modified start time this week. Received confirmation.*Went to pick up the car today, and car was not in the designated garage.**Waited on customer service line ** minutes. Spoke to a representative for a few minutes and was disconnected. No call back. ** minute wait o next call and the disconnected.*Hired an Uber to take me to Pennsylvania and to NYC.**Uber bill will be at least $***!*Total reimbursement would be appropriate.

GetHuman5055672 did not yet indicate what Zipcar should do to make this right.

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Customer service issue
Reported by GetHuman5055672
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1220 others
0 customers following this


GetHuman5055672 started working on this issue
Jul 11th 10:20pm

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