Reserved a Zipcar weeks ago. Modified start time this week. Received confirmation.*Went...

GetHuman5055672's customer service issue with Zipcar from July 2020

Help with my Zipcar issue
First: share to improve GetHuman5055672's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5055672 may need:
Account name, Zipcar number, Account phone number, Account email, Account billing address, and Date of birth
The issue in GetHuman5055672's own words
Reserved a Zipcar weeks ago. Modified start time this week. Received confirmation.*Went to pick up the car today, and car was not in the designated garage.**Waited on customer service line ** minutes. Spoke to a representative for a few minutes and was disconnected. No call back. ** minute wait o next call and the disconnected.*Hired an Uber to take me to Pennsylvania and to NYC.**Uber bill will be at least $***!*Total reimbursement would be appropriate.

GetHuman5055672 did not yet indicate what Zipcar should do to make this right.

How GetHuman5055672 fixed the problem

We are waiting for GetHuman5055672 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zipcar customer problems.
How Do I Close My Zipcar Account?How Do I Get a New Zip Card from ZipcarHow Do I Get a Refund Zipcar?
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Zipcar

Customer service issue
Reported by GetHuman5055672
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1220 others
0 customers following this

Timeline

GetHuman5055672 started working on this issue
Jul 11th 10:20pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies