In a nutshell: With both daily and hourly rental options available, Zipcar provides a rather handy car sharing service. However, if you have arranged alternate means of transportation, then the time may have come for you to cancel your Zipcar account. You have a few different options for doing so, and each of them takes only minutes.
With both daily and hourly rental options available, Zipcar provides a rather handy car sharing service. However, if you have arranged alternate means of transportation, then the time may have come for you to cancel your Zipcar account. You have a few different options for doing so, and each of them takes only minutes.
You have three options for closing your Zipcar account: pausing, canceling, and deleting. Pausing your account puts it on hold for up to three months, giving you some time to decide whether you really want to do without your Zipcar account in the long term. Canceling your account closes it down completely, and you will no longer have access to it. However, the information will still be kept by Zipcar, potentially allowing you to reactivate it at some point in the future. Deleting it will erase it from the company's records forever.After you cancel your account, you can still book rides until the end of your current billing cycle. You cannot get a refund for that time.If you have a family plan, all other members of your family on the plan will also have their accounts canceled.
Zipcar home page
To cancel or pause your account on the app, open the app and then skip to step 3.
If you want to delete your account instead of canceling it or pausing it, skip to step 7.
You will be given a chance to pause your membership instead of canceling it. If you choose to pause it, skip the remaining steps.
Deletion request page
You will be given the option of canceling your account instead of deleting it.
To delete your account using the Zipcar app, skip to step 10.
If you need any help with pausing, canceling, or deleting your account, you can call a Zipcar customer service representative for assistance. The call center is open 24 hours a day, seven days a week.
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