Do I need to clean the Zipcar before returning it?

Asked a year ago
Yes, it is required to clean the Zipcar before returning it. Zipcar expects members to adhere to its cleanliness standards and maintain the car in the same condition as it was when they picked it up. This includes removing trash, personal belongings, and any dirt or stains from the interior. However, there is no need to wash the exterior of the vehicle. If the car is not returned in a clean state, additional fees may be charged to cover the cost of cleaning. Zipcar provides basic cleaning supplies such as garbage bags and wipes to assist members in maintaining the cleanliness of the car during their reservation.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Zipcar?

If you need to call Zipcar customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Zipcar

Zipcar

Find a list of many popular Zipcar questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call ZipcarZipcar Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!