What happens if the Zipcar breaks down during my reservation?

If a Zipcar breaks down during a member's reservation, the member should immediately contact Zipcar for assistance. Zipcar has a dedicated support team that is available to help in such situations. The process generally involves reporting the issue via the Zipcar app or the contact number provided in the member's reservation details. It is important for the member to provide specific information, such as the location of the vehicle and a description of the problem. In many cases, Zipcar will arrange for a nearby vehicle to be sent to the member if the breakdown cannot be resolved quickly. Members will not be charged for any downtime caused by the vehicle breakdown, as long as the member follows the proper reporting procedures. Zipcar also encourages members to be aware of their responsibilities, which include adhering to the rental agreement and treating the vehicle with care. Members are advised to familiarize themselves with the terms of their rental agreement, as it includes details on the steps to take in case of emergencies, including breakdowns. For those seeking additional information on policies and procedures, the current Zipcar website may offer useful resources related to breakdowns and other topics of interest.