What happens if the Zipcar breaks down during my reservation?
Asked a year ago
If a Zipcar breaks down during a reservation, members can contact Zipcar's 24/7 roadside assistance immediately. The number will be provided in the app or on the membership card. The roadside assistance team will assess the situation and provide appropriate support. Depending on the circumstances, they may arrange for a tow truck, a replacement vehicle, or arrange repairs to get the member back on the road as quickly as possible. In the event of a breakdown or mechanical issue, it is crucial to report the situation promptly for timely assistance. Members are reminded to always drive safely and follow maintenance guidelines, but in the unfortunate event of a breakdown, Zipcar's dedicated team is ready to help.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Can I extend my reservation with Zipcar?What happens if I return the Zipcar late?What is Zipcar's cancellation policy?What types of cars are available with Zipcar?Can I bring my pet in a Zipcar?How Do I Get a Refund Zipcar?How Do I Close My Zipcar Account?Do I need to clean the Zipcar before returning it?Can I add an additional driver to my Zipcar account?How Do I Get a New Zip Card from ZipcarDo I need to fill up the gas tank before returning the Zipcar?
Need to call Zipcar?
If you need to call Zipcar customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call ZipcarZipcar
Find a list of many popular Zipcar questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call ZipcarZipcar Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!