What happens if the Zipcar breaks down during my reservation?
Asked 6 months ago
If a Zipcar breaks down during a reservation, members can contact Zipcar's 24/7 roadside assistance immediately. The number will be provided in the app or on the membership card. The roadside assistance team will assess the situation and provide appropriate support. Depending on the circumstances, they may arrange for a tow truck, a replacement vehicle, or arrange repairs to get the member back on the road as quickly as possible. In the event of a breakdown or mechanical issue, it is crucial to report the situation promptly for timely assistance. Members are reminded to always drive safely and follow maintenance guidelines, but in the unfortunate event of a breakdown, Zipcar's dedicated team is ready to help.
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