I called Zipcar customer service multiple times for extension of the car, but Zipcar di...

GetHuman4943228's Overcharge on Account issue with Zipcar from June 2020

Help with my Zipcar issue
First: share to improve GetHuman4943228's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4943228's own words
I called Zipcar customer service multiple times for extension of the car, but Zipcar didn’t answer my phone and charge me late fee. I extended the car but the app is not showing the extension afterwards. I am sure it said I extended the time

GetHuman4943228 did not yet indicate what Zipcar should do to make this right.

How GetHuman4943228 fixed the problem

We are waiting for GetHuman4943228 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Zipcar customer problems.
How Do I Close My Zipcar Account?How Do I Get a New Zip Card from ZipcarHow Do I Get a Refund Zipcar?
Do you have a customer issue as well?
We can help you get Zipcar's attention and get better help faster. Tap below to get started.
Having Zipcar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Zipcar

Overcharge on Account issue
Reported by GetHuman4943228
Jun 12th, 2020 - 6 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 744 others
0 customers following this
Items needed
Account name
Zipcar number
Account phone number
Account email
Account billing address
Date of birth

Timeline

GetHuman4943228 started working on this issue
Jun 12th 6:51am