I rented a car for *:**pm-*:**pm. I could not physically sit in the car, so I locked th...

GetHuman-m_m_c_he's customer service issue with Zipcar from October 2018

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The issue in GetHuman-m_m_c_he's own words
I rented a car for *:**pm-*:**pm. I could not physically sit in the car, so I locked the car to end my reservation. I saw another Zipcar in the lot and tried to rent it online for right then, but I could not end my first reservation. Customer service on the phone said they could not end my original reservation and that I would have to wait until *:**pm to rent the second car. I was not asking to get a refund for the first car, just to rent (and pay for) the second car.
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Zipcar

Customer service issue
Reported by GetHuman-m_m_c_he
Oct 16th, 2018 - 2 mons ago
I have an issue with Zipcar too
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GetHuman-m_m_c_he started working on this issue
Oct 16th 9:49pm