Hello there,**I took a trip yesterday in order to move into a new apartment and in tryi...

GetHuman1039337's customer service issue with Zipcar from August 2018

Help with my Zipcar issue
The issue in GetHuman1039337's own words
Hello there,**I took a trip yesterday in order to move into a new apartment and in trying to beat traffic, was ** min late and charged $** (which would’ve been the same if I were ** min late). I understand this policy, however I think this is a ridiculous charge for being only a few minutes late. If I had realized this, I simply would’ve extended the car another ** minutes since there was no other reservation waiting. I am wondering if I can dispute this charge on the grounds that I am a very loyal customer, and cannot really afford the extra $**. I already spent another $*** in total on reservations on the same day. Thank you.
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Zipcar

Customer service issue
Reported by GetHuman1039337
Aug 26th, 2018 - 3 mons ago
I have an issue with Zipcar too
Fixed
Seen by 6 customers so far
Similar issue to 747 others
0 customers following this
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Timeline
GetHuman1039337 started working on this issue
Aug 26th 8:41pm
GetHuman1039337 indicated the issue is not fixed yet.
Aug 26th 10:33pm
GetHuman1039337 indicated the issue is not fixed yet.
Aug 27th 9:42pm
GetHuman1039337 indicated the issue is not fixed yet.
Aug 29th 12:15am
GetHuman1039337 indicated the issue is not fixed yet.
Aug 29th 12:08pm