I cant get to my Zillow Account since I changed Brokers to claim my sales and edit my p...

GetHuman3771600's Account Access issue with Zillow from October 2019

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Before contacting them, items GetHuman3771600 may need:
Email address on the account, Phone number on the account, Property address, and Full name
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3771600's own words
I cant get to my Zillow Account since I changed Brokers to claim my sales and edit my pictures. I am an agent with COMPASS. But when I try to synch things up with my COMPASS E-Mail, it says its already in use. To remedy that I set up an account under *****@***.com. But now because I have put in that email address as my primary, it won't let me make changes to my COMPASS listings. Pictures ARE NOT my professional shots. Client is upset. By the way, now that I am with COMPASS, I may very well want to become a premier agent with Zillow. But I can't if I can't get to me account. Help!

GetHuman3771600 did not yet indicate what Zillow should do to make this right.

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Zillow

Account Access issue
Reported by GetHuman3771600
Oct 15th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 16671 others
0 customers following this

Timeline

GetHuman3771600 started working on this issue
Oct 15th, 2019 8:51pm
GetHuman3771600 indicated the issue is not fixed yet.
Oct 16th, 2019 8:57pm
GetHuman3771600 indicated the issue is not fixed yet.
Oct 16th, 2019 9:42pm
GetHuman3771600 indicated the issue is not fixed yet.
Oct 18th, 2019 9:16pm