My name is Tomi Newberry - I filled out an application last night for **** Reefview Loo...

GetHuman2462109's customer service issue with Zillow from March 2019

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The issue in GetHuman2462109's own words
My name is Tomi Newberry - I filled out an application last night for **** Reefview Loop Apopka, FL *****. When adding my husband's info for co-applicant, it reverted to my information. I didn't realize it at that time. I paid the Zillow fee for background and credit reports and received those. The system will not allow me to go back into the application to change and complete my husband's portion. The homeowner (landlord) is not able to view my credit or background report and the application remains not complete. Should I withdraw the application and start over? Will I have to resubmit the fee again?? I need to resolve this issue today in order to keep this house. Please call with instructions to ***-***-*****Thank you...
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Zillow

Customer service issue
Reported by GetHuman2462109
Mar 12th, 2019 - 5 mons ago
I have an issue with Zillow too
Not resolved
Seen by 2 customers so far
Similar issue to 9313 others
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Timeline
GetHuman2462109 started working on this issue
Mar 12th 4:34pm