I cannot use my email in my Zillow account. I'm a real estate professional and I just s...

GetHuman-themongo's customer service issue with Zillow from November 2018

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The issue in GetHuman-themongo's own words
I cannot use my email in my Zillow account. I'm a real estate professional and I just started my career. My primary email must have been used years ago while house hunting. It says the account has been disabled and I cannot access it and then when I try and use the email it says that it is active in another Realm. It seems Zillow now owns my email address and I can't fix it anyway that I've tried. I need help. I have submitted six help requests over the last two weeks and left one message and I have heard back from no one. I have my first listing and I need to advertise it on Zillow. Can anyone please help me
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Zillow

Customer service issue
Reported by GetHuman-themongo
Nov 15th, 2018 - 3 mons ago
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GetHuman-themongo started working on this issue
Nov 15th, 2018 2:06pm