My husband (Del Marcus Fox) and I (Norma E. Fox)both completed applications online. Ea...

GetHuman-foxnfox's customer service issue with Zillow from August 2018

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The issue in GetHuman-foxnfox's own words
My husband (Del Marcus Fox) and I (Norma E. Fox)both completed applications online. Each one of us received payment confirmations for the fee of $**. Payment confirmation numbers P-******** and P-********. The landlord could not pull up Del Marcus Fox's application and due to this I could not qualify without my husband's application information. I am requesting that the payments be refunded. Due to this error we had to move on to another method of renting another home.
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Zillow

Customer service issue
Reported by GetHuman-foxnfox
Aug 2nd, 2018 - 9 mons ago
I have an issue with Zillow too
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Seen by 2 customers so far
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GetHuman-foxnfox started working on this issue
Aug 2nd, 2018 4:00pm