It took ** hours just to get an email from you. Poor response time. That's all you did was refer me to your help page. I did that before I emailed you! It seems as though you don't want to be bothered.

GetHuman757422's customer service issue with Zillow from June 2018

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The issue in GetHuman757422's own words
Post an apartment. ... I have questions about problems with my post. I emailed about them but nobody got back to me. I accidentally clicked "deactivate". How do I reverse that? How do I "extend" my ad? People are calling my phone but I said "response by email only". How are they getting access to my phone number?
Clicked deactivate by mistake & saw no way to reverse it. Wanted to keep the ad on page one as I can on apartments.com but saw no way to do it. Didn't want respondents to call me, just email but they have access to my phone number. I requested email only.
I outlined my issues. If you have a way to resolve them, I would love to hear from you.
Why wouldn't I be a good customer!
I worked with the ad but could not get answers to my questions.
I have an issue with Zillow too
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Zillow

free service - posting an apartment for rent.
Customer service issue
Reported by GetHuman757422
Jun 6th, 2018 - a yr ago
I have an issue with Zillow too
Fixed
Seen by 7 customers so far
Similar issue to 158 others
0 customers following this
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Items needed
Email address on the account
Phone number on the account
Property address
Full name
Timeline
GetHuman757422 started working on this issue
Jun 6th, 2018 7:54pm
GetHuman757422 indicated the issue is not fixed yet.
Jun 6th, 2018 8:55pm
GetHuman757422 indicated the issue is not fixed yet.
Jun 7th, 2018 8:58pm
GetHuman757422 indicated the issue is not fixed yet.
Jun 7th, 2018 9:08pm
GetHuman757422 indicated the issue is not fixed yet.
Jun 9th, 2018 9:01pm