It took ** hours just to get an email from you. Poor response time. That's all you did was refer me to your help page. I did that before I emailed you! It seems as though you don't want to be bothered.
GetHuman757422's customer service issue with Zillow from June 2018
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The issue in GetHuman757422's own words
Post an apartment. ... I have questions about problems with my post. I emailed about them but nobody got back to me. I accidentally clicked "deactivate". How do I reverse that? How do I "extend" my ad? People are calling my phone but I said "response by email only". How are they getting access to my phone number?
Clicked deactivate by mistake & saw no way to reverse it. Wanted to keep the ad on page one as I can on apartments.com but saw no way to do it. Didn't want respondents to call me, just email but they have access to my phone number. I requested email only.
I outlined my issues. If you have a way to resolve them, I would love to hear from you.
Why wouldn't I be a good customer!
I worked with the ad but could not get answers to my questions.
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