Hello,**I got married a little over a year ago and had Sarah Faye Photography do my wed...

GetHuman-carlyke's customer service issue with Zenfolio from June 2018

4 views
 | 
393 similar
 | 
0 following
Help with my Zenfolio issue
First: share to improve GetHuman-carlyke's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-carlyke got the right customer help using our suggestion.
The issue in GetHuman-carlyke's own words
Hello,**I got married a little over a year ago and had Sarah Faye Photography do my wedding photos. She put all of my wedding photos on her site, but then her site became inactive just a couple weeks afterwards, to where we were never able to download the photos from the site before it became inactive, and now she will not respond to us to be able to get the photos any other way. I was wondering if there was a way I could pay to reactivate her site for her (as she may have fallen on financially hard times and I'm tryong to give her the benefit of the doubt), so I could access my wedding pictures, as I have none at all. If this is possible, please let me know the cost and how to pay. **This is the link she gave me for my wedding photos, for reference to the account:**http:**sarahfayephotography.zenfolio.com*p***********Thank you,*Carly Johnson
GetHuman-carlyke did not yet indicate what Zenfolio should do to make this right.
I have an issue with Zenfolio too
How GetHuman-carlyke fixed the problem
We are waiting for GetHuman-carlyke to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Zenfolio's attention and get better help faster. Tap below to get started.
Having Zenfolio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carlyke fixes it.
This email address isn't valid

Zenfolio

Customer service issue
Reported by GetHuman-carlyke
Jun 10th, 2018 - a yr ago
I have an issue with Zenfolio too
Not resolved
Seen by 4 customers so far
Similar issue to 393 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-carlyke started working on this issue
Jun 10th, 2018 12:27am