Hi, I am interested in YouTube Ad, but have an issue.*I signed up for the YouTube Direc...

GetHuman-tolitolo's customer service issue with YouTube from October 2018

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The issue in GetHuman-tolitolo's own words
Hi, I am interested in YouTube Ad, but have an issue.*I signed up for the YouTube Director program and had a video made by the YouTube Director (HJB Productions LLC) assigned by the YouTube. He did the editing, but the video needed a little adjustment. I mention it to the YouTube associate (Meghan Wallace ******@***.com*) and she said as long as HJB Production could do it that would be okay.*Now, the problem is the YouTube Director program no longer exist and I am trying to get the video so that I could use it to advertise on YouTube.*How can I get the video made by the YouTube Director? It seems like if the Google * YouTube gives a permission to HJB production, they could send me a copy. I could really use your help! Thank you in advance.
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YouTube

Customer service issue
Reported by GetHuman-tolitolo
Oct 15th, 2018 - 2 mons ago
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GetHuman-tolitolo started working on this issue
Oct 15th 4:22pm