YouTube Customer Service Issues

Recently, I encountered a disturbing incident involving a group of individuals led by Ally Law who trespassed onto our Tower Building and filmed without consent. They dangerously accessed high levels of the building for material gain, displaying reckless behavior without regard for their safety or others'. Despite the police finding lock-picking tools, they were merely warned and released. I strongly oppose platforms like YouTube promoting such unlawful and hazardous actions. I urge for the removal of the video posted on Tuesday night after 10:00 pm following the Portsmouth incident. If these individuals are profiting from this content, I request my share to be donated to the RNLI. Thank you, Wally Dove.

The previous owner and I have been diligently working to resolve an issue with the McKamey Manor page to no avail. We are both frustrated with the lack of assistance provided so far. The situation is that Russ McKamey, the true owner of McKamey Manor, had his account hacked over a year ago. Despite numerous attempts to recover it, we continue to face the same unhelpful advice. Russ McKamey has reached out to YouTube, sought legal advice, and even notified the IRS about the issue without any progress. He simply wants access to his account or for the videos to be transferred to his current channel. The content on the McKamey Manor channel belongs to him, and it is unjust for others to profit from it while he is denied access. McKamey Manor is his passion, yet the lack of support is disheartening. Please return control of the McKamey Manor channel to Russ McKamey or transfer the videos to his current channel, McKamey Manor Presents. For further details, please contact Russ McKamey directly at [redacted] or [redacted]. Thank you.

My son accessed YouTube on his phone and it signed him up for YouTube Premium without our consent. The subscription fee was charged to my credit card linked to his phone for Apple storage, which we did not intend to use. I am seeking a refund for this unauthorized charge and want to ensure it does not recur. I find it frustrating that there is no direct contact number for YouTube customer support. I had to wait in a 40-minute queue only to be disconnected abruptly.

I am experiencing a recurring issue with my YouTube account being suspended and then reinstated multiple times. Five days ago, my account was unexpectedly terminated. After submitting an appeal, it was reinstated the following day. However, upon uploading a video, my account faced termination once more. Despite appealing each time, my channel was taken down again after re-uploading a video shortly after. Oddly, when I refrained from uploading any content, my account remained active for a full day. Today, I decided to test it by uploading a harmless video of me drawing, yet my channel was swiftly removed once more. I have received notifications that my appeals were successful and no violations were found after further review, making it perplexing why my account continues to be suspended.

I recently noticed videos on YouTube that can be viewed in Spanish for the first time, which surprised me. I came across a video of the musical group Abba from years ago. They are Norwegian, if I recall correctly, and have lighter skin and hair. My concern is not about this specifically, but the fact that the content is in a non-English language. As an English speaker, it bothers me to see this on a platform I respect. I believe that until the country starts promoting another language and fighting wars for it, the content should stick to English. They should assimilate to our way of communication.

My YouTube account [redacted] has been compromised. I urgently require assistance in recovering it. I have been using YouTube for 8 years, and it was unexpectedly shut down. I suspect my phone has been hacked. Approximately 6 to 8 weeks ago, I received 2 emails from YouTube informing me that I had posted inappropriate content, resulting in a strike against my account. This is concerning as I have a vast collection of family videos, totaling over [redacted], and I have always been mindful of the content I share. Today, I also encountered issues with my Facebook account, more specifically, the icon on my Samsung J5 [redacted] phone is missing. Being an American living in Vietnam for many years, where I volunteer to teach English for free, I believe I may have been targeted due to the nature of my work. Vietnam is known for various hacking incidents, hence my plea for assistance. It is crucial for me to regain access to my YouTube account as it contains valuable family memories for my 2 children. Unfortunately, I do not have any backup of the videos. Moreover, I am also seeking support to resolve the accessing issue with my Facebook account, which I have been a member of for over 8 years, always ensuring I comply with all guidelines.

Hello, I have a YouTube video series featuring covers of 7 songs that I plan to make available for purchase. To ensure everything is legal and prevent any issues with my show being blocked, I need to obtain mechanical and synchronization licenses for the songs. The covers and videos will be distributed in the UK and US, with the purpose of helping individuals dealing with depression and anxiety disorders. At this time, I don't have a large audience, so it's difficult to estimate the number of views, streams, or downloads. I reached out to PRS for Music, but they advised me to contact YouTube directly as they have their own licensing system in place. I would appreciate any guidance on how to proceed correctly with this licensing process. Thank you.

I already had YouTube Red and the YouTube Music channel. I noticed that for an extra $8 a month, my husband could join too. After a few attempts, we got him on, but I found my account was charged $0.49 and $0.47 for the remaining 4 days of the billing cycle. I'm concerned this means I'll be charged twice on October 6th. It's frustrating how difficult it is to contact YouTube about this. My Google account is under Billie [redacted], and my husband's is under [redacted] How do I get a refund for the 47 or 49 cents and avoid double charges in the future? Thank you, Billie Reiss.

Hello, I was relieved to discover your page after numerous unsuccessful attempts to grab YouTube's attention. Recently, my YouTube analytics have all been wiped away. About two weeks ago, I was able to track viewers from over 62 countries, but now I only see statistics from my own country, even after changing the settings to test if anything would improve. Unfortunately, this has not resolved the issue – now I receive "not enough data" messages instead of detailed statistics on viewer demographics. Additionally, I am facing another problem: my likes are displayed without being linked to any specific videos. Although I have 99 likes, they lack any associated content or dates. Moreover, my watch time data has also been reset. Previously I could view 18 entries per page across [redacted] pages, but now many fields that once had data show zeros. The new beta studio has caused further issues by not allowing me to switch back to the classic view. In summary, all analytics I had access to over the past two years of operating this channel have disappeared. I even tried using Google analytics as an alternative, but it provided limited insights compared to what I had on YouTube. This whole situation has been quite disheartening as tracking these metrics was an enjoyable aspect of managing my channel. Any help in recovering my lost analytics would be greatly appreciated. Thank you - TC / Username: cuzmann

There are concerning posts within the QAnon community, particularly regarding Kavanaugh, that appear to promote hate speech. These theories lack credibility and propagate harmful information, such as claims of underground sex trafficking involving well-known figures. The association with hate speech and the incitement to violence are worrying. The spread of misinformation and offensive comments in their videos can lead to dangerous consequences. It is essential to address this issue to prevent further harm. YouTube should take action to remove content related to QAnon and Pizzagate to mitigate the risks associated with such extremist beliefs. These videos and their followers have the potential to cause real harm if left unchecked on a widely accessible platform like YouTube. Swift action is needed to prevent any tragic outcomes that may result from the dissemination of these dangerous ideologies.

I am reaching out regarding a concerning issue involving a content creator on YouTube. This individual has openly admitted to soliciting and receiving child pornography during Livestreams on two occasions within the last 5 months. I have reported this individual to the authorities in Australia, but they have advised me to also report it to YouTube. Additionally, the content creator shared a link to a child snuff film, only blurring the thumbnail after multiple complaints. Furthermore, he is filing privacy complaints against individuals trying to inform his PayPal & Patreon supporters about his actions. I am greatly concerned about this situation and frustrated by the lack of response from YouTube. I urge you to address this promptly, as child safety is of utmost importance. Please contact me at your earliest convenience. Thank you.

Hello, I am a YouTube user whose account has been suspended for a long time. My favorite artist, Abraham Afewerki, passed away in [redacted], and I uploaded one of his songs as a tribute without seeking any profits. I simply wanted to show my admiration for him. After his family reported the video to YouTube, my account was immediately suspended along with all my subscribers. I kindly request for my account to be reinstated with a warning. It has been quite some time since my account was suspended, and I assure you I will be more cautious in the future. I am unsure of the duration of my punishment. My YouTube account name was "for the planet." Thank you.

I have two YouTube accounts. One is my older account, inactive since [redacted], and the other is my current one. The older account, named IronAndCrystalHouse, was accessible by username only. I cannot recall the associated email or password. Regrettably, the account has been hacked, as foreign videos are being uploaded to it. Every attempt to recover it results in my newer account passwords being changed. I have made multiple unsuccessful recovery efforts and would prefer to have the account deleted to prevent unauthorized access and illegal content.

I am inundated with advertisements from far-right extremists on YouTube promoting violence against animals and people. I strongly dislike Trump and CRTV, so why am I continuously targeted with these ads? I am willing to pay for a service that is not on YouTube due to these troubling ads, which show YouTube is overly focused on swaying elections and promoting extremist propaganda. I have no faith in YouTube as a platform. These ads should be removed permanently due to their offensive content. I fear what comes next; will YouTube start promoting child pornography too? This situation goes against American values, especially when I try to remove or downvote the ads, but they keep reappearing. If this is how YouTube expects to sell ad-free services, they are mistaken. There are many other services available, and YouTube's actions are driving users away. Please stop this political propaganda immediately.

I recently tried to upload a home video from [redacted] to my YouTube channel, only to have it blocked due to alleged copyrighted material. The footage features me and my siblings at a Disney-esque show, which I promptly edited out to comply with guidelines. Despite this, my video remains blocked. I'm puzzled as this is a personal recording captured by my father on his video camera during a stroll in San Antonio. How can I resolve this and successfully unblock my video?

Dear YouTube, I am writing to address the recent deletion of my newest account, Aaron the Funny Guy. Despite not having posted any content on this account, the channel was removed shortly after its creation. I believe this action may have been due to confusion over the account icon; however, I can assure you that I am the same individual. Additionally, my music ly account, Aaron Island FTW, was also deleted today. I am puzzled as to why my account was terminated while others who have posted similar content have not faced the same consequences. I kindly request clarification on the reasons behind the deletion of my accounts and hope that my new account, Famous Aaron XD, will not suffer the same fate. Your attention to this matter is greatly appreciated.

I hosted a live stream for 4 hours and 58 minutes, but the video available starts with only 2 hours left, not from the beginning. The stream was continuous, and even on my channel, the video icon displays the correct duration of 4 hours and 58 minutes. Currently, I rely on live streaming to capture gameplay footage from my PS4 since I don't have a capture card to record content. This allows me to create long videos for editing purposes later on.

I am a subscriber to King Rob The Boss's YouTube page, and he is the copyright owner of the name Kenneka Jenkins. He has provided documents proving his ownership, but YouTube has not taken any action regarding the reports Mr. McCray has filed against other YouTubers. Mr. McCray is creating a movie and a documentary related to a murder case, and others are infringing on his rights by spreading false content about a fictional character. These individuals have scammed YouTubers using the name Kenneka Jenkins, and after Mr. McCray reported the fraudulent activity to the FBI, threats against him and his family have been made by those using the name. YouTube needs better monitoring as there are criminals exploiting the platform. Various channels like Str8 drop, Zillionaire, Planet Of The Fakes, and many more have been involved in gang stalking subscribers and making threatening videos. They have even hacked accounts and phone data. It is important for authorities to be involved before more harm is done by these individuals.

My account has been disabled due to copyright infringement issues. I previously posted videos of me performing drum solos at an Abba tribute show where I was employed. The band's owner reported these videos for violating his copyright. Although not all videos showed the band's logo or personal information, I understand they should not be shared. I want no contact with the band due to how I left the company. YouTube offers me two choices: contest the copyright claim or reach out to the owner, but I prefer not to do either. I am willing to delete the questioned videos, but I hope to save my unrelated drum tutorial videos. Can my full account be recovered? My account username is gregrozzyison.

As the founder of a one-man company, Embed Local, I provide picture books tailored to local businesses based on their themes. My consumer site, Main Treats, is designed to attract families to businesses on Main Street in five towns in northwest New Jersey. Recently, some businesses I collaborate with expressed interest in creating a kids' area to entertain children while their parents shop, leading me to consider expanding my literacy project. To achieve this, I have developed a prototype storytelling site, Tellitales.com, showcasing my favorite YouTube storytellers narrating the [redacted] titles I've curated. I am exploring revenue-sharing opportunities with YouTube and the storytellers involved. Before launching the site, I aim to reach out to representatives at YouTube/Google. Additionally, I am seeking storytellers for around [redacted] titles that still require narration, which can be found on my want list at Tellitales.com/wantlist.html. Together, let's spread literacy beyond the five New Jersey towns where I am currently conducting beta testing. Regards, Norman Scherer Embed Local Sparta, NJ [redacted] [redacted] Tellitales.com Embedlocal.com Maintreats.com Kidsnyc.com