YouTube Customer Service Issues

I created Fortnite videos with my friends, filled with funny clips. While there were some unintentional swear words and offensive content, I put a lot of effort into my channel. Surprisingly, without any prior strikes, my account was suddenly taken down by YouTube. I received no email explanation for this action. I am eager to understand the reason and recover my channel as creating content means a lot to me. I am willing to remove or edit any problematic videos. Your assistance in resolving this matter would be greatly appreciated. Thank you for your understanding and support.

I am experiencing trouble with YouTube. Despite reviewing multiple support articles, I cannot find a solution to my problem. When attempting to load YouTube, it appears blank without any content on the side, indicating a possible loading issue or account-related problem. This issue persists across my phone, iPad, and laptop, impacting both my viewing and uploading capabilities. I am uncertain how to proceed as I need to upload content on my channel and watch videos on my other account. Kindly reach out via email if you can assist in resolving this matter.

I am facing an issue with regaining access to my YouTube account. The hacker disconnected the link between my Gmail and YouTube accounts, affecting my channel youtube.com/eyesredangel. My name, Constance Sheckler, is on the channel, while my videos display my nickname, Connee Sheckler. I have tried flagging the channel, reporting it, and using YouTube's community support for ten months with no resolution. I can provide my driver's license as proof of identity. How can I resolve this situation and regain control of my YouTube account?

Subject: Copyright Notice About Your Video Hello Paul G., I wanted to inform you about a copyright claim regarding the music used in your video. Please note that this is just a notification, and your account remains in good standing. The video, titled "AAFINALbuffet game jimmy_0001.wmv," was set to private and created to demonstrate animating faces with music for private parties. It featured "Changes In Latitudes, Changes In Attitudes" claimed by UMG. Although the video was not monetized, shared publicly, or promoted, and was viewed only about 36 times over 8 years, we have taken it down to resolve the issue. If you have any questions or concerns, please let us know. Thank you, Paul [redacted]

A few years ago, I had a YouTube account named KoetheandKatie that is currently inactive. I made a video on that channel directing users to subscribe to my other channel, BlissfulMelancholy. I've been wanting to access KoetheandKatie again, but I believe the old email address associated with it no longer exists. I've tried to recover the account, but the challenges arise from not recalling the email and the possibility of it being deleted or from a now-defunct service like Prodigy.net. Unfortunately, KoetheandKatie predates YouTube linking to Google, so it was never updated with a Gmail account and not connected to my other channel. I believe there's evidence on both channels to confirm my identity. For assistance, please reach out to me at radicaldame39@[redacted]. Thank you for any help you can provide.

I have received some information regarding my situation. It all began when I joined the YouTube partner program in [redacted]. I have been creating gameplays and various videos for monetization. Occasionally, I upload videos that do not belong to me, such as movies owned by other copyright holders. However, I refrain from monetizing those videos out of respect for the copyright owner unless given permission. Despite this approach, I am now facing confusion as I've been informed that posting copyright videos, even if not monetized, could lead to my AdSense account being suspended. Is it possible for me to have a mix of owned and copyright videos without risking my account? Some suggest creating a second AdSense account, but I am unsure if this is permissible. My intention in using copyright videos is to honor the movie's creators without profiting from their work while still monetizing my original content. Can I continue with this method?

Hello, my name is Griffin Hamood, and I recently subscribed to YouTube TV. I thought I had signed up for YouTube TV on Wednesday, October 17th for a seven-day free trial, followed by a $40 monthly charge. When I logged in on my desktop, I entered my credit card information and accessed the homepage to watch. However, when I tried to connect my TV to YouTube TV, it prompted me to enter my credit card information again. Now, every time I try to log in on my desktop, it asks me to repeat the whole process. I'm hesitant to proceed due to the fear of being charged twice. I want to ensure that my initial order/account for YouTube TV is deleted so I can sign up again using a different Google account. The account I used would be under my name, Griffin Hamood.

I contacted [redacted] regarding a recent live stream I did featuring content from "The Musketeers." Despite giving credit to the videos we watched, the stream was blocked worldwide. I discovered that the claimant, Studio 71_1_1, is potentially a scam, falsely flagging channels for monetary gain. I shared a video showing the owner admitting to this practice. The content in my stream is not owned by Studio 71_1_1. Many others have faced similar issues with this channel. I received an email this morning stating the problem was resolved, but my video remains blocked. I have sent a follow-up email with a recent screencap, but the situation persists. Please address this promptly. Thank you.

I am experiencing a technical issue with YouTube on my Samsung 50" Class TV. Every time I try to listen to songs, a set of information appears on the top of the screen that wasn't there before when I first purchased the TV. I am unsure how to remove this information while the song is playing on YouTube. After speaking with a Samsung technician, I was advised that the issue is not with the TV but with YouTube. I am now reaching out to YouTube to seek assistance in resolving this problem, as it has persisted for some time. I recently found YouTube's contact information through Google and am looking to get help from their technical support team to rectify this issue.

It's concerning that a content creator like King Rob is still allowed on YouTube despite the various complaints. The individual has been reported for displaying guns and making threats, leading to serious safety concerns for viewers. Despite claims of mental illness hindering legal action, he continues to relay disturbing messages on the platform. Given the potential risks, it's crucial that YouTube takes responsibility and ensures the safety of its users by addressing such alarming behavior promptly. The situation escalates to a point where there are worries about real-life consequences if actions are not taken swiftly to prevent harm. As a viewer and subscriber, the fear of retaliation for expressing concerns is unsettling, highlighting the urgent need for YouTube to intervene and protect its community from potential harm.

Concerns Regarding a Copyright Claim I recently received a copyright violation notification via email on October 18th. The video in question has been removed, resulting in a strike against my account. The video was a 2.5-minute piece I created back in [redacted] as a visual accompaniment to a positive book review I had written about my favorite spiritual teacher. The content of the video was directly attributed to the specific book and author discussed. It is crucial to note that the information shared in the video is widely available on various platforms online and was not monetized by me. The claimant behind the copyright violation is the deceased author's widow. I seek guidance on how to reach out to her to clarify my stance and potentially reverse this copyright strike. Unfortunately, the notification from Youtube did not provide any contact information for the claimant. Any assistance on how to communicate with the widow directly would be greatly appreciated. Thank you for your help. -- J.

My account was suspended for spamming violations, which I did not commit. I didn't receive any warnings about my gameplay videos, and after posting just three videos on 26 September, I got suspended on 3 October. I tried to appeal, but haven't been successful. I'm unable to create a new account due to the risk of further violations. I'm asking for a review of the situation and if I made an error, I accept any necessary punishment. However, I would like to have my account reinstated. I'm okay with YouTube deleting the video they consider spam, as long as I can regain access to my account.

Dear Customer Service, I had a YouTube channel prior to the integration of Google and YouTube. Due to a period of time and focusing on my studies, I have forgotten the email address and password associated with my channel. The majority of the content on my channel consists of documentaries, and I have dedicated a lot of time to organizing it. I would like to regain access to my channel. My YouTube username is wejhon777, and I sincerely affirm the truth of all the information I have provided. I am in urgent need of recovering my channel as it contains important contacts and web addresses. I kindly ask for your assistance in restoring my channel and information. I believe in your commitment to helping people and I am hopeful for a positive response. Please reach out to me using the provided contact information. Thank you for your attention to this matter. Sincerely, Shawki

Hi, I am concerned about a potential security breach after my phone and laptop were hacked. I have been experiencing online harassment and noticed strange recommendations on my YouTube account. Recently, I received a pop-up message from YouTube mentioning that "other devices may be influencing your viewing experience." I am seeking your assistance in identifying the devices connected to my account. I contacted my ISP, and they informed me that my device was connected to my wifi, which I found suspicious as it was not me. I suspect that my phone has been cloned, allowing unauthorized access to my YouTube account. I am hoping you can provide information on any devices that have been simultaneously logged into my account. Any help you can offer would be greatly appreciated. Thank you, Morgan

Hi, my name is Mayfield Small. I uploaded my CD with CD Baby on YouTube. One of the main songs, "Lord, You're My Everything," has gained some traction with [redacted] views initially. However, the view count dropped to [redacted] overnight, which was concerning. Despite continued viewing by myself, friends, and fans, the count remained stagnant at around [redacted]. I am unsure why this is happening and would appreciate any assistance as I strive to promote my music. You can reach me at [redacted]. Thank you for your help with my project, "Lord, You're My Everything."

Dear support team, I would like to address an issue regarding the number of views on my YouTube channel. My name is Mayfield Small, and I have recently experienced a decrease in views for my song "Lord, You're My Everything." The count dropped from [redacted] to [redacted] within a day and is currently at [redacted]. My viewers and supporters have been actively engaging with the content, and I am concerned about the discrepancies in the view count. I kindly request your assistance in restoring the accurate number of views for not only this specific song but also for all the tracks on my project "Lord, You're My Everything." Your prompt attention to this matter would be greatly appreciated. Thank you for your help and support.

Recently, I came across a disturbing video on YouTube featuring my younger self engaging in inappropriate behavior, including making offensive comments. I want to emphasize that I do not condone this content being online as it goes against my values. Despite reporting the channel multiple times, the video remains up. The user in question seems to have forgotten the login details to remove the video and close the account. It is crucial for me to have this video and account taken down to prevent further harm. Thank you for any assistance in this matter.

Unfortunately, I inadvertently deactivated my YouTube account today, causing the loss of all my YouTube data. I was conducting an experiment, which led to the loss of my liked videos, watch history, and most importantly, my offline saved videos. I had over [redacted] videos saved offline, which are crucial to me. Even though the videos are still stored in my SD card as .exo files, they are no longer visible in my YouTube offline section as they have been deleted by the server. I kindly request your assistance in restoring all my data to my YouTube account or guiding me on how to do this promptly. This data holds significant importance for me, and I believe that any lost data can be recovered within 30 days. I appreciate your prompt response and support. Thank you.

I have privatized three full episodes of an anime to avoid copyright strikes. I'm puzzled because others seem to be able to upload anime without consequence. One YouTuber posted anime over a year ago, and it remains online. Can I make my episodes public again since the copyright section mentioned copyrighted content was detected? It stated that the claimant permits the use of their content in my video with possible ads. If the claimant consents, can I upload without issue? Several others are doing this, so I seek clarity on whether it is acceptable to publish the episodes. Thank you.

I'm trying to understand why my additional email wasn't added to my account. I spoke with a representative two weeks ago, and I have two different emails for which I pay $9.99 each. The representative offered me a better deal where I could have up to 6 accounts with continuing service but when I checked, my second email wasn't included in the offer. The first email is [redacted], which has the premium service. The second email is [redacted] and does not have premium access. I paid $14.99 plus tax on 10-09-[redacted], totaling $15.42 for the service. Could you please resolve this issue for me?