Today I discovered that my Yahoo Acct Name, phone, recovery email was changed by someon...

GetHuman-pjsantan's customer service issue with Yahoo from October 2018

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The issue in GetHuman-pjsantan's own words
Today I discovered that my Yahoo Acct Name, phone, recovery email was changed by someone else in Nigeria. Also all my inbox email was put on the trash folder (I was able to recover very important emails). My profile photo was also deleted and I put my photo back again. The number used in NIgeria was ***-**-**-**-** and his*her recovery email was used and mine was deleted. His recovery email I found was: *****@***.com*My email is *****@***.com. My number is ***-***-**** and my recovery email is psantan@Hotmail.com I corrected the info but my concern is.... can this be prevented from happening again and maybe getting all my information compromised or lost for ever? Please help and respond with email about issue. This is the first time this happens to me but it was not a pleasant news to find out although luckily I fixed it..I want my account to me *,***% secure and safe.*Thanks
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Yahoo

Customer service issue
Reported by GetHuman-pjsantan
Oct 11th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 58451 others
0 customers following this
Timeline
GetHuman-pjsantan started working on this issue
Oct 11th, 2018 8:56pm