I cant get into my email. On October * I got a message on my phone saying I had changed...

GetHuman-emhernan's customer service issue with Yahoo from October 2018

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The issue in GetHuman-emhernan's own words
I cant get into my email. On October * I got a message on my phone saying I had changed my password and needed to log in again .but I never changed my password. I been trying to login and it's not working .first it said wrong password .password has been changed. Then it started saying my email dont exist. Now it's back to saying wrong password. I tried forgot password and its saying my last name dont match for the account or something reduculas like that.my e mail is set up to my doctors and all my Bill's I've had this e mail since high school and I'm ** so along time .I've never had any issue until now. The e mail I cant get into is *****@***.com I'm going to put my recovery e mail address on how you can email me back
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Yahoo

Customer service issue
Reported by GetHuman-emhernan
Oct 10th, 2018 - a mon ago
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GetHuman-emhernan started working on this issue
Oct 10th 10:01pm