Good Afternoon, so long story short I wanna say ** plus years ago when I was more activ...

GetHuman3843417's Recover Account issue with Xbox from October 2019

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The issue in GetHuman3843417's own words
Good Afternoon, so long story short I wanna say ** plus years ago when I was more active on Xbox my username was JRump** I have tried to recover my account but since I dont have the same credit card number or access to that email account that was used back then I was not given my account access back... the address for the billing is still the same as it was back then now I dont care if I can have it recovered (meaning the achievements and what not) but I do want to know if it is at all possible if I can get that name back. On everything I have my name is JRump** now if its possible to look in the system and see that the JRump** account has been inactive for ** plus years and the billling is still at my current address can I at least change my name from JRump*** back to JRump**. Thank you very much for your help if you need any other information please ask

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Xbox

Recover Account issue
Reported by GetHuman3843417
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 158618 others
0 customers following this

Timeline

GetHuman3843417 started working on this issue
Oct 28th, 2019 6:28pm

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