Good Afternoon, so long story short I wanna say ** plus years ago when I was more activ...
GetHuman3843417's Recover Account issue with Xbox from October 2019
Help with my Xbox issue
First: share to improve GetHuman3843417's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3843417 may need:
Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
The issue in GetHuman3843417's own words
Good Afternoon, so long story short I wanna say ** plus years ago when I was more active on Xbox my username was JRump** I have tried to recover my account but since I dont have the same credit card number or access to that email account that was used back then I was not given my account access back... the address for the billing is still the same as it was back then now I dont care if I can have it recovered (meaning the achievements and what not) but I do want to know if it is at all possible if I can get that name back. On everything I have my name is JRump** now if its possible to look in the system and see that the JRump** account has been inactive for ** plus years and the billling is still at my current address can I at least change my name from JRump*** back to JRump**. Thank you very much for your help if you need any other information please ask
GetHuman3843417 did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman3843417 fixed the problem
We are waiting for GetHuman3843417 to fix the problem and share the solution with the rest of us customers.
Please help with my Xbox issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.