Okay my (Xbox One - ***GB - Special Edition White*Serial: ************) was updating...

GetHuman3783856's customer service issue with Xbox from October 2019

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The issue in GetHuman3783856's own words
Okay my (Xbox One - ***GB - Special Edition White*Serial: ************) was updating my dog unplugged my console in the middle of the update, when I realized it I plugged it back in and it went to the screen where it was applying update and it was **% conplete. It stayed like that for about a minute or so and then a screen comes up and says something went wrong, and gives me the option to restart my Xbox or troubleshoot, so first I clicked restart my Xbox it powered off and powered back on and brought up the applying update screen and was **% complete, another minute goes by and then once again the something went wrong screen with the same options as before, so this time I clicked trouble shoot and gave me option to reset my Xbox but allowing me to keep apps and games downloaded , console goes off and comes back on and again brings me to the applying update screen **% complete, as before it was about a minute and again takes me to the something went wrong screen what do i do? And through all this at the points it would go to the something went wrong screen there would be a system error code which was (E*** ******** ********) ive tried everything and the same thing continues to happen each time, please help

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Xbox

Customer service issue
Reported by GetHuman3783856
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 157663 others
0 customers following this
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Timeline

GetHuman3783856 started working on this issue
Oct 17th, 2019 6:39pm