I went to online site and purchased Ninja Fruit Kinect for $*.** and was told once I tu...

GetHuman3761755's Refunds issue with Xbox from October 2019

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For purchases made via the Microsoft store, it's recommended that you call for a refund request. For purchases made via any other retailer, you should contact that retailer directly for a refund.
The issue in GetHuman3761755's own words
I was trying to purchase fruit ninja kinect online and was told to click the pic if I wanted the game not a demo. Did not work that way and hesitated about clicking the icon for the game. ... I went to online site and purchased Ninja Fruit Kinect for $*.** and was told once I turn on xbox *** it will download the full version. No it did not. Instead it gives me the opportunity to purchase again once Ninja Fruit Kinect is opened. It will only let me use the trial version. I have to do something about membership and it will not go through. Where is cs!!!??
I have no xbox live membership and even when the game comes up on xbox I cannot buy it. I cannot get the live membership to go through it is frustrating and time consuming.
Make it very easy to become a member* I have typed in the info for like forever. Does it cost to become a member? It is hard to get hold of a person!!! Should have a help tag with a robot person online
* year
Tried to buy the fruit ninja kinect again but hesitated. I have to get the membership problem resolved first. Need cs!!!
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Xbox

Fruit Ninja Kinect
Refunds issue
Reported by GetHuman3761755
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 157278 others
0 customers following this

Timeline

GetHuman3761755 started working on this issue
Oct 14th, 2019 1:05pm

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