The Xbox one x I bought my grandson for Christmas is not working. His mother tried eve...

GetHuman2962600's Report an Issue with Xbox from May 2019

Help with my Xbox issue
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Serial Number, Name of Account Holder, Type of Xbox, Email Address, Phone Number, and Home Address
Top Tip from another customer
If you are looking to report a user, problem with your live account, your console or any other issue you can use the link here - https://support.xbox.com/en-US/.
The issue in GetHuman2962600's own words
The Xbox one x I bought my grandson for Christmas is not working. His mother tried everything the tech support told her to try and the console still doesn’t work. I bought it at Walmart and need to know how I can get it replaced? It has the be a bad hard drive. Please let me know - we don’t have the box. I don’t want him to have to wait much longer. Thank you for your assistance -his account is R*****@***.com and Riar****
GetHuman2962600 did not yet indicate what Xbox should do to make this right.
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Xbox

Report an Issue
Reported by GetHuman2962600
May 21st, 2019 - a mon ago
I have an issue with Xbox too
Not resolved
Seen by 2 customers so far
Similar issue to 128580 others
0 customers following this
Timeline
GetHuman2962600 started working on this issue
May 21st 11:35pm