The DC villains game has been stuck in the console since we inserted it at the end of J...
GetHuman-yelowmot's customer service issue with Xbox from February 2019
3 views | 108900 similar | 0 following
Help with my Xbox issue
GetHuman-yelowmot's next move: talk to Xbox when they open.
Xbox's call center is closed now. We will send GetHuman-yelowmot a reminder to call them when they open. Nothing to do for now but wait!
Top Tip from another customer
If you are looking to check your warranty you can use the link to check the warranty on your Xbox. Just click the link and sign into your Xbox account. If you are in need of a repair you will need to call Xbox. First, check your warranty to see if the Xbox is covered, if not, call in and you may need to pay for the item to be fixed.
The issue in GetHuman-yelowmot's own words
The DC villains game has been stuck in the console since we inserted it at the end of January. The system was purchased on black Friday and was a Christmas present. Not opened until **********, and not played until January due to illness in December... it has on occassion locked up and required restart... sometimes the images are "jiky" which can be an obstacle for minecraft play. (Minecraft bundle so it is a game we only have as a download on this console) also the reason we made this purchase. * I don't know if the data can be transferred... that would be ideal, or I would mostly like a new console to try again... either another minecraft download or physical game, and also a replacement for our DC villains game which remains in the console. Once again I know my family would like to keep their progress... in all games if possible, but if not we would really just like to have an xbox that works properly.*Thank you*Rebecca Diaz
GetHuman-yelowmot did not yet indicate what Xbox should do to make this right.
I have an issue with Xbox too
How GetHuman-yelowmot fixed the problem
We are waiting for GetHuman-yelowmot to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Xbox customer problems.